Job Title:                   Library Clerk, Cicero branch

Reports To:               Circulation Manager

Status:                      Permanent Part-time, Nonexempt (hourly)

Salary:                      $8.25 hourly 

Hours/Week:             up to 18 hours/week

 

SUMMARY

Assists customers in the circulation and location of materials and information in a friendly and welcoming manner.  Keeps materials organized on shelves according to library procedures.

 

ESSENTIAL DUTIES and RESPONSIBILITIES

  1. Checks materials in and out.
  2. Searches collection for overdue and missing materials.
  3. Answers the telephone; answers questions appropriate to skill level; relays messages to appropriate individuals.
  4. Performs holds management – including hold list and hold shelf maintenance.
  5. Assists patrons with routine location questions  - referring patrons to other staff members as needed; assists patrons to look up materials on the computer and instructs patrons in the use of the library equipment.
  6. Assists patrons in placing holds.
  7. Collects fines and provides appropriate change.
  8. Gives information, makes reservations and collects payment for meeting room rental.
  9. Operates standard library equipment such as copiers, cash register and online computer system.
  10. Inspects returned items for damage.
  11. May accept donations and issue tax receipts.
  12. Registers new patrons and updates existing patron’s accounts.
  13. Sells PLAC cards.
  14. Shelves all library materials.
  15. Shelf-reads, weeds, and shifts materials as needed.
  16. Performs various opening and closing procedures.

 

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Individuals are expected to be proficient at assigned tasks.    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or equivalent combination of education and experience.  Prefer knowledge and/or prior experience in the following areas:  customer service; filing; organization (arrangement); resolving customer complaints; working on a team; and working with computer hardware and software.

 

DRIVERS LICENSE and TRANSPORTATION

A driver's license is not required for this position.  Each employee is expected to provide his or her reliable means to and from work.

 

COMMUNICATION/INTERPERSONAL SKILLS and MENTAL REQUIREMENTS

Applicable abilities, aptitudes and personality include:  coachable; good judgment; perform well under pressure; promote the Library in a positive manner through interactions with customers and visitors; readily adapt to change; team player; work with details and people simultaneously; and the ability to speak and read English.

 

SCHEDULE

*Mondays: 10 am – 3 pm

*Thursdays: 3.30 pm – 8 pm

*at least one Saturday a month & one Sunday a month

*flexibility to cover other shifts as needed

 

This job description is intended to describe the type and level of work being performed by a person assigned to this job.  It is not an exhaustive list of duties and responsibilities required by a person so classified.  Other functions may be assigned and management retains the right to add or change duties at any time. 

 

Application Instructions:

Apply by Friday, September 19, 2014.

 

Preferred method of application: Please send an email to Emily Dickos (contact information below)  with cover letter, resume, and 3 references 

 

Please contact Emily Dickos, Circulation Manager, with questions concerning this job vacancy. Phone: 317-984-5623 Email: edickos@hnpl.lib.in.us